Colocation Remote Hands Services

We are always available whenever you need us

Our experienced engineers are your hands and eyes

We personally watch over our data center every day, and our knowledgeable engineers are always available to be your hands and eyes. Additionally, our reliable technicians are well prepared to respond quickly to emergencies, reducing your staff’s travel time to and from the data center. At Liberty Center, we are committed to regularly performing maintenance, making assessments, and executing tasks onsite so you can save time and money.

Our Colocation Remote Hands service typically encompasses the following tasks:

Server Observations

We document status lights on customer hardware.

Server Reboots

Our technicians will reboot the server and consult with you via phone or text whenever a server hangs up and needs a manual reboot.

Hard Drive Replacement

Simply ship us your hard drive or other computer parts and we will install them as per your instruction.

Rack and Stack

Our expert technicians will install your hardware in your rack based on your instructions and rack diagrams.

Cabling

Installing patch panels such as copper or fiber-structured cabling within or between racks.

Shipping Coordination

If you are shipping hardware from the data center, our staff will be present to interface with the logistics vendor of your choice.

Equipment Deliveries and Storage

We will accept deliveries on your behalf and store your hardware at no charge in a safe, secure area until they are ready to be installed.

Dig Deeper Into Our Colocation Services:

20 Instructive Questions About Colocation

Get to know more about colocation as we answer these basic questions you are likely to have.